Embrace the future of customer service with our FINTH call center software, solution designed to redefine your customer service experience. Elevate your business, empower your agents, and exceed customer expectations with a solution that leads the way in innovation and performance.
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Connecting your own number to our application is a seamless integration of your new or existing office phone number with our cloud-based infrastructure. This integration allows you to make inbound and outbound calls to your customer with your own identity. Our application supports carrier types such as PRI and SIP trunk with any number of channels.
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WebRTC phones is an integral part of our applications, enabling users to make voice and video calls directly from web browsers. enabling users to make voice and video calls without the need for dedicated hardware or software. WebRTC is supported by popular web browsers such as Google Chrome, Mozilla Firefox, Microsoft Edge, and Opera. WebRTC incorporates encryption for secure communication, ensuring the privacy and integrity of voice and video calls.
Explore NowPreferred Agent Selection features in our call center are designed to optimize the routing of calls based on various criteria, ensuring that customers are connected to the most suitable and available agent. These features improve customer satisfaction, efficiency, and overall call center performance. Using these features your customers can choose the same agent with whom they spoke earlier.
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Webmate Business Solutions
Webmate Business Solutions
Webmate Business Solutions
Webmate Business Solutions
Webmate Business Solutions
Webmate Business Solutions