Award Winning Leaders In
BPO, HR + Employee Outsourcing

Icon Users
Recruited Employees
6000+
Icon Visa
Employment Visas issued
20,000+
Icon Support
HR + Payroll Solutions 
12,000+ Clients
Icon Office
Offices
UAE-UK

Services

BPO

Business Icon Business Process Outsourcing (BPO)

Reliable Teams. Smarter Processes. Seamless Execution.

  • Manages multi-functional business operations
  • Supports administrative, tech, and service roles
  • Deep understanding across diverse industries
  • Equipped with enterprise-grade tools & systems
  • Adapts to your workflows at any stage of growth
  • Ideal for companies seeking full-service outsourcing
Accounting Image

Accounting Icon Accounting, Tax & Audit Services for UAE SMEs

Simplify compliance. Maximize financial clarity.

  • Complete bookkeeping, payroll & financial reporting
  • UAE VAT & Corporate Tax registration, filing & planning
  • Internal & external audit services (FTA & end-of-year)
  • Project-based tax advisory & due diligence audits
  • Subscription plans for startups to growing enterprises
  • Fully managed by certified professionals under UAE laws
Staffing Image

Staffing Icon Permanent Staffing & Employer Sponsorship

Strategic workforce placement backed by full compliance and operational ease.

  • Comprehensive recruitment solutions tailored to client requirements
  • Employee sponsorship, visa processing, and onboarding under UAE regulations
  • Seamless deployment of professionals across diverse sectors
  • Legally structured staffing under our outsourcing license
  • Scalable hiring models to support long-term business growth
  • Ideal for companies seeking fully managed staffing partnerships
Contract Image

Staffing Icon Contract & Temporary Staffing Solutions

Flexible workforce solutions designed for agility, compliance, and cost control.

  • Short-term, project-based, and seasonal staffing support
  • Visa, sponsorship, and payroll managed under our license
  • Rapid deployment across multiple skill categories
  • Ideal for urgent hires, special projects, or workforce scaling
  • Legally compliant under UAE labor laws and MOHRE guidelines
  • Customized contracts aligned with your operational timelines
HR Side Image

Payroll Icon Payroll Services (UAE Compliant)

Accurate, secure, and fully compliant payroll solutions for every workforce.

  • Complete salary processing with WPS integration Rapid deployment across multiple skill categories
  • Statutory calculations including gratuity, leave, & EOSB
  • Payslip generation, payroll reports, and audit trails
  • Multi-site payroll for full-time, part-time & outsourced staff
  • Compliance with UAE labor law, GOSI, & tax updates
  • Confidential handling of sensitive payroll data
HR Image

HR Icon End-to-End HR Management

Hire-to-Retire HR Management for Employers
A full-spectrum HR solution covering every phase of the employee lifecycle

  • Strategic hiring, onboarding & talent integration
  • Payroll processing, leave, and end-of-service management
  • Performance & KPI tracking with conflict resolution support
  • Employee grading, career laddering & job evaluation systems
  • HR policy design, compliance advisory & labor law alignment
  • Operational, strategic, and commercial HR functions—fully outsourced
PRO Image

Staffing Icon Company Setup & Corporate PRO Services

Company Setup & Corporate PRO Services
Start, structure, and scale your business with confidence.

  • Business formation across Mainland, Free Zone & Offshore
  • Government liaison & representation across all ministries
  • Compliance with MOHRE, Immigration & Economic Departments
  • Document attestation, translations & regulatory clearances
  • Legal structuring and entity advisory
  • End-to-end support from incorporation to operation

BPO

Reliable Teams. Smarter Processes. Seamless Execution.

  • Manages multi-functional business operations
  • Supports administrative, tech, and service roles
  • Deep understanding across diverse industries
  • Equipped with enterprise-grade tools & systems
  • Adapts to your workflows at any stage of growth
  • Ideal for companies seeking full-service outsourcing

Accounting Image

Simplify compliance. Maximize financial clarity.

  • Complete bookkeeping, payroll & financial reporting
  • UAE VAT & Corporate Tax registration, filing & planning
  • Internal & external audit services (FTA & end-of-year)
  • Project-based tax advisory & due diligence audits
  • Subscription plans for startups to growing enterprises
  • Fully managed by certified professionals under UAE laws

Staffing Image

Strategic workforce placement backed by full compliance and operational ease.

  • Comprehensive recruitment solutions tailored to client requirements
  • Employee sponsorship, visa processing, and onboarding under UAE regulations
  • Seamless deployment of professionals across diverse sectors
  • Legally structured staffing under our outsourcing license
  • Scalable hiring models to support long-term business growth
  • Ideal for companies seeking fully managed staffing partnerships

Contract Image

Flexible workforce solutions designed for agility, compliance, and cost control.

  • Short-term, project-based, and seasonal staffing support
  • Visa, sponsorship, and payroll managed under our license
  • Rapid deployment across multiple skill categories
  • Ideal for urgent hires, special projects, or workforce scaling
  • Legally compliant under UAE labor laws and MOHRE guidelines
  • Customized contracts aligned with your operational timelines

HR Side Image

Accurate, secure, and fully compliant payroll solutions for every workforce.

  • Complete salary processing with WPS integration Rapid deployment across multiple skill categories
  • Statutory calculations including gratuity, leave, & EOSB
  • Payslip generation, payroll reports, and audit trails
  • Multi-site payroll for full-time, part-time & outsourced staff
  • Compliance with UAE labor law, GOSI, & tax updates
  • Confidential handling of sensitive payroll data

HR Image

Hire-to-Retire HR Management for Employers
A full-spectrum HR solution covering every phase of the employee lifecycle

  • Strategic hiring, onboarding & talent integration
  • Payroll processing, leave, and end-of-service management
  • Performance & KPI tracking with conflict resolution support
  • Employee grading, career laddering & job evaluation systems
  • HR policy design, compliance advisory & labor law alignment
  • Operational, strategic, and commercial HR functions—fully outsourced

PRO Image

Company Setup & Corporate PRO Services
Start, structure, and scale your business with confidence.

  • Business formation across Mainland, Free Zone & Offshore
  • Government liaison & representation across all ministries
  • Compliance with MOHRE, Immigration & Economic Departments
  • Document attestation, translations & regulatory clearances
  • Legal structuring and entity advisory
  • End-to-end support from incorporation to operation

Solutions

HRMS

HRMS Icon Enterprise HRMS

Automate HR, payroll, compliance, and workforce insights — end to end.

  • Full employee lifecycle management
  • Payroll with WPS, gratuity & EOSB automation
  • Attendance, leave & shift governance
  • Recruitment & applicant tracking system
  • PRO & visa process tracking module
  • Digital forms, asset tracking & HR helpdesk
  • Mobile-enabled self-service & real-time reporting
ATS Image

ATS Icon ATS & Recruitment Platform

AI-Powered ATS & Recruitment Suite

Digitize hiring with smart workflows and seamless collaboration.

  • Centralized applicant tracking system
  • Job posting & distribution across multiple platforms
  • Smart resume parsing & candidate screening
  • Interview scheduling & evaluation workflows
  • Offer management with digital approvals
  • Recruitment analytics & hiring pipeline insights
Call center Image

Call center Icon Call Center Management Solution

Optimize customer interactions with streamlined call center operations.

  • Unified interface for inbound & outbound call handling
  • Intelligent call routing & IVR integration
  • Real-time dashboards to monitor agent activity
  • Call recording and quality monitoring tools
  • Agent scheduling & workforce management
  • CRM integration for enhanced customer insights
  • Scalable architecture to support business growth
ERP Image

ERP Icon Finance & Accounting ERP Solution

ERP for Finance Leaders!. A smart, compliant, and scalable solution built for CFOs and finance teams.

  • Financial accounting, invoicing & real-time reporting
  • Asset and inventory lifecycle management
  • Cash, credit & banking operations with controls
  • VAT-compliant invoicing, taxation & automated filing
  • Budgeting, forecasting & variance analysis tools
  • Audit-ready workflows with approval hierarchy
  • Payroll with gratuity, EOSB & cost center mapping
  • Secure, role-based access with compliance tracking
Helpdesk Image

Helpdesk Icon Helpdesk & Ticket Management System

Centralized Helpdesk Platform. Efficient, traceable, and SLA-driven ticket resolution.

  • Multi-channel ticket intake (app, portal, email)
  • Intelligent ticket assignment by category
  • Real-time client notifications & status tracking
  • Action logs with agent remarks & updates
  • Complete ticket history with file attachments
  • Role-based access control for users & teams
  • Client visibility into all open and closed requests
  • SLA monitoring with executive dashboards & KPIs
Messaging Image

Messaging Icon Enterprise Mail & Messaging System

Secure Business Email & Messaging Platform
Reliable communication. Total control. Built for modern enterprises

  • Unified mail server with full Outlook (MAPI) support
  • Webmail access from any device or browser
  • Built-in team chat with audio/video conferencing
  • Shared calendars, contacts & collaboration tools
  • Mobile & desktop client compatibility
  • Spam filtering, antivirus & secure encryption
  • Admin control panel for full system management
  • Lower TCO compared to Microsoft Exchange

HRMS

Automate HR, payroll, compliance, and workforce insights — end to end.

  • Full employee lifecycle management
  • Payroll with WPS, gratuity & EOSB automation
  • Attendance, leave & shift governance
  • Recruitment & applicant tracking system
  • PRO & visa process tracking module
  • Digital forms, asset tracking & HR helpdesk
  • Mobile-enabled self-service & real-time reporting

ATS Image

AI-Powered ATS & Recruitment Suite

Digitize hiring with smart workflows and seamless collaboration.

  • Centralized applicant tracking system
  • Job posting & distribution across multiple platforms
  • Smart resume parsing & candidate screening
  • Interview scheduling & evaluation workflows
  • Offer management with digital approvals
  • Recruitment analytics & hiring pipeline insights

Call center Image

Optimize customer interactions with streamlined call center operations.

  • Unified interface for inbound & outbound call handling
  • Intelligent call routing & IVR integration
  • Real-time dashboards to monitor agent activity
  • Call recording and quality monitoring tools
  • Agent scheduling & workforce management
  • CRM integration for enhanced customer insights
  • Scalable architecture to support business growth

ERP Image

ERP for Finance Leaders!. A smart, compliant, and scalable solution built for CFOs and finance teams.

  • Financial accounting, invoicing & real-time reporting
  • Asset and inventory lifecycle management
  • Cash, credit & banking operations with controls
  • VAT-compliant invoicing, taxation & automated filing
  • Budgeting, forecasting & variance analysis tools
  • Audit-ready workflows with approval hierarchy
  • Payroll with gratuity, EOSB & cost center mapping
  • Secure, role-based access with compliance tracking

Helpdesk Image

Centralized Helpdesk Platform. Efficient, traceable, and SLA-driven ticket resolution.

  • Multi-channel ticket intake (app, portal, email)
  • Intelligent ticket assignment by category
  • Real-time client notifications & status tracking
  • Action logs with agent remarks & updates
  • Complete ticket history with file attachments
  • Role-based access control for users & teams
  • Client visibility into all open and closed requests
  • SLA monitoring with executive dashboards & KPIs

Messaging Image

Secure Business Email & Messaging Platform
Reliable communication. Total control. Built for modern enterprises

  • Unified mail server with full Outlook (MAPI) support
  • Webmail access from any device or browser
  • Built-in team chat with audio/video conferencing
  • Shared calendars, contacts & collaboration tools
  • Mobile & desktop client compatibility
  • Spam filtering, antivirus & secure encryption
  • Admin control panel for full system management
  • Lower TCO compared to Microsoft Exchange

Why Choose Us

Icon winning

Award Winning Team

Led by a team of award-winning team with proven track record over 25 years in UAE.

Icon Experts

Expert Team

Experts in employment with over 20,000 visas issued in both skilled and unskilled category.

Icon Relation

Employer/Employee Relation

Acoup professionally supports employers and employees allowing businesses to grow forward in their areas of expertise.

Case Study

Mobile Image
Icon technology

Technology

Bespoke software integrated with  government agency platforms , compliant and efficient in the processing of employment visas, salary and payroll management.

Emirati Image
Icon Emirati

Emiratisation Quota

We specialize in onboarding and managing  emirati talent on behalf of companies who don’t have access or expertise in handling their Emiratization requirements.

Language Image
Icon Language

Unique Language -English and Arabic

Unique Language -English and Arabic Acoup is the only company testing all candidate applicants and employees in language efficiency in the 4 mains areas. Every candidate and employe are thoroughly tested in English/Arabic  and provided with a CEFR score and awarded KHDA certification prior to accurate placement and job offer.

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