Hire
Talent acquisition & onboarding
End-to-end recruitment, offer letters, employment contracts and new joiner induction.
HR Outsourcing & HR Management Services
Your workforce. Fully managed. 360° HR services, delivered by ACOUP.
Managing people, processes and compliance under one roof can be overwhelming, especially as your business scales. ACOUP provides outsourced HR services for companies in Dubai and across the UAE. ACOUP supports you across every stage of the employee lifecycle, from recruitment to retirement, combining expert guidance, technology-driven tools and compliance-first execution.
HR management at a glance
360°Hire-to-retire coverage
11HR functions in one partner
MOHREUAE labour law & free zone compliant
3+Languages: Arabic, English, Hindi
What's covered
One partner for every stage of the employee lifecycle
Eleven HR functions from recruitment to retirement, managed by one team.
Hire
Visa processing & PRO services
New visas, renewals, cancellations and Emirates ID coordination with government.
Hire
Quota & workforce planning
Monitoring quota, planning visa allocations and meeting labour caps and Emiratisation guidelines.
Manage
Employee records & documents
Centralised HR files for personal records, legal documents and performance files.
Manage
Payroll & WPS administration
Payroll processing, WPS salary transfers, leave encashments and gratuity settlements. Payroll services
Manage
Attendance, leave & time off
Real-time attendance and automated leave tracking with approval workflows.
Manage
Performance & appraisals
KPI-driven reviews, appraisal cycles and professional development tracking.
Protect
Conflict & grievance management
Mediation of internal disputes, misconduct cases and employee relations.
Protect
Labour legal & MOHRE cases
Labour disputes, complaints, representation and case documentation with MOHRE and labour courts.
Protect
Policies & compliance advisory
Employee handbooks, HR SOPs, compliance audits and internal investigations.
Exit
End-of-service & exit handling
Resignations and terminations, EOSB calculation, exit interviews and knowledge handover.
Only need part of this?
Choose individual HR functions, or let ACOUP run your entire HR department.
Book a free HR assessment
Why ACOUP
Why partner with ACOUP for HR management
A strategic HR partner with the people, systems and local compliance knowledge to run HR for businesses of any size.
Single partner for all HR needs
One accountable team instead of separate recruiters, PRO agents and consultants.
UAE labour law & free zone rules
HR processes aligned with mainland and free zone requirements.
Cloud-based HRMS access
Your team sees employee data, requests and documents in one secure system.
Dedicated HR specialist
A named HR specialist who knows your company and your people.
Real-time dashboards & reports
Headcount, attendance, expiries and HR cases, always up to date.
Integrated with payroll, time & visas
HR, payroll, attendance and visa records connected in one flow.
Every type of workforce
White-collar, blue-collar and skilled workers supported.
Multilingual support
Arabic, English, Hindi and more, for employees and managers alike.
How it works
From first assessment to fully managed HR
A structured transition, so nothing is missed when ACOUP takes over your HR.
- 1Free HR assessmentWe review your current HR set-up, documents, visas and compliance gaps.
- 2Transition planEmployee records and processes are moved into ACOUP's cloud HRMS.
- 3Day-to-day HRYour dedicated HR specialist runs HR, PRO and payroll operations.
- 4Reports & reviewsRegular dashboards, compliance checks and HR improvement plans.
Employee self-serviceHi, SaraChecked in 8:52
Annual leave balance18.5 days
- Leave request · 12–14 OctApproved
- Salary certificateReady
- Emirates ID expiryMar 2027
- Q3 appraisalDue 15 Oct
- HR policy handbookv3.2
New request
Cloud-based HRMS
Complete HR visibility for managers and employees
- Real-time dashboards for headcount, attendance and HR cases
- Document and visa expiry alerts before deadlines
- Leave requests and approvals with automated workflows
- Employee self-service for certificates, leave and records
- Connected with payroll, time and visa systems
Who it's for
Ideal for businesses that want HR done right
SMEs and startups without an in-house HR team
Companies managing large outsourced or distributed workforces
Growing businesses scaling across branches, zones or entities
Organisations seeking UAE labour compliance and operational continuity
Frequently asked questions
HR management questions
Can ACOUP replace our in-house HR department?
Yes. Our 360° service can run HR end to end, or support an existing HR team with specific functions such as PRO, payroll or labour cases.
Do you handle MOHRE complaints and labour disputes?
Yes. We manage labour disputes, employee complaints and case documentation with MOHRE and labour courts, including representation where required.
Do you support free zone companies?
Yes. Our HR processes are aligned with both UAE Labour Law and free zone rules.
Will we have access to employee data?
Yes. Your team gets cloud-based HRMS access with real-time dashboards, reports and employee records.
What does the free HR assessment include?
A review of your current HR processes, employee documentation, visa status and compliance, with recommendations on what ACOUP can manage for you.
What is HR outsourcing, and what does it cover?
HR outsourcing means handing part or all of the HR function to an external provider. With ACOUP that can mean contracts and onboarding, HR policies, MOHRE compliance, employee relations, leave and attendance administration, offboarding and final settlements — with payroll added where you want one provider for both.
Is HR outsourcing the same as employee outsourcing?
No. HR outsourcing means ACOUP runs the HR function for staff who are employed by your company. Employee outsourcing means the staff are employed by ACOUP on our licence and visas while they work in your business.
More services
View all services
Other ACOUP services
Payroll ServicesWPS, gratuity and EOSB
Permanent Staffing, Outsourcing & EORRecruit, outsource or employ without an entity
Employee OutsourcingStaff on ACOUP's visa and payroll
Business Process OutsourcingCall center, customer service and helpdesk
Accounting, Tax & AuditVAT, corporate tax and audit
Company Setup & PROMainland, free zone and offshore
Transform the way you manage people
Outsource your HR to ACOUP and focus on growth while we handle your workforce efficiently, lawfully and transparently.