Senior Administrative Supervisor

Dubai - United Arab Emirates

We are looking for a professional and experienced Senior Administrative Supervisor to join an industry leader in domestic services in the UAE. The successful candidate will manage a high volume of administration, communicating with both management and clients, ensuring continual improvement in customer satisfaction. 


  • Supervise and monitor daily operations within the contracts department.
  • Effectively train, mentor and support contracts administrators & front of house staff in effective data entry and contracts management flow. 
  • Ensure given KPIs are achieved and maintained.
  • Prepare weekly, monthly, quarterly and annual reports for senior management on the status of current contracts & payment or as requested. 
  • Provide service delivery assurance to ensure maximum service availability and performance. 
  • Propose different solutions outside of set parameters to address more complicated, day-to-day problems with contracts, service lines, markets, sales processes, or customers. 
  • Building the subject matter expertise within the function and provide resources into approved contracts whilst maintaining operational coverage and efficiency.

Job Qualifications 

  • Bachelor's Degree
  • at least 2+ years experience in UAE
  • Confident communicator with excellent conflict resolution ability 
  • Sharp eye for attention to detail 

Company Benefits:

  • Fully funded Employment Visa, EID and Medical Insurance
  • Gratuity at the end of your service
  • 30-days paid vacation and flight ticket allowance annually
  • Professional and executive offices, 1-minute walk from metro stations