Job Title: Contracts Administrator
We are looking for a professional and experienced Contracts Administrator to join an industry leader in domestic services in the UAE. The successful candidate will manage a high volume of administration, communicating with both management and clients, ensuring continual improvement in customer satisfaction.
Job Description:
- Manage a high volume of contracts using both technical expertise and analytical thinking.
- Prepare weekly, monthly, quarterly and annual reports for senior management on the status of current contracts & payment or as requested.
- Provide service delivery assurance to ensure maximum service availability and performance.
- Propose different solutions outside of set parameters to address more complicated, day-to-day problems with contracts, service lines, markets, sales processes, or customers.
- Building the subject matter expertise within the function and provide resources into approved contracts whilst maintaining operational coverage and efficiency.
Required Education & Qualifications:
- Bachelor's Degree
- 2+ years’ experience in UAE
Required Skills:
- Confident communicator with excellent conflict resolution ability
- Sharp eye for attention to detail
- Proficiency in creating detailed reports and presentations using tools like MS Office and other reporting software.
Any additional Requirements:
- Strong problem-solving skills and the ability to make independent decisions with effective solutions.
- Professional demeanour and ability to maintain confidentiality.
- Experience working with CRM systems to streamline contracts and client interactions.